Privacy information for Affynity

We may collect information you provide directly to us, such as your name, username, email address, profile details, support requests and any stories, photos, videos, captions, comments or other content you choose to submit through Affynity.

We may also collect information associated with how you use the service, including device information, approximate or precise location information where you choose to enable it, log data, interactions with content and information about the places and maps you engage with inside the product.

We use information to provide, maintain and improve Affynity, including enabling place-based publishing, helping users discover relevant public content, personalizing product experiences and keeping the service secure and reliable.

We may also use information to communicate with you, respond to support requests, enforce our terms and policies, investigate misuse and develop new product features and safety systems.

Where applicable under laws such as the GDPR or UK GDPR, we process personal information on several legal bases depending on the context. These may include performance of a contract when we provide the service you request, compliance with legal obligations, our legitimate interests in operating and protecting the platform and consent where consent is required.

When we rely on consent, you may withdraw that consent at any time, subject to legal and operational limits. Withdrawal does not affect processing that occurred before consent was withdrawn.

Information processed through Affynity may be stored on infrastructure operated by us or by service providers acting on our behalf. Storage locations may vary depending on the feature, the hosting provider and the region from which the service is accessed.

We take steps to structure our systems so data remains available, resilient and appropriately protected, but no storage environment can be guaranteed to be completely immune from outages or unauthorized access.

We may share information with vendors and service providers that help us host, secure, analyze, support and operate Affynity. We may also disclose information when required by law, to respond to valid legal requests or to protect the rights, safety and integrity of Affynity, our users or the public.

If Affynity is involved in a merger, financing, acquisition, reorganization, sale of assets or similar transaction, information may be transferred as part of that process subject to applicable law.

Affynity is designed around sharing stories, photos and videos connected to real places. Content you choose to make public, including associated place information and profile details, may be visible to other users and may be discoverable through the app experience.

You should avoid posting sensitive personal information or content about other people unless you have the right to share it. Public content can be copied, reshared, captured or referenced by others and we may not be able to fully remove all downstream uses once content has been made public.

We retain personal information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements and maintain security and business records.

Retention periods may vary depending on the type of information, the sensitivity of the data, the purpose for which it was collected and whether continued retention is needed for legitimate business or legal reasons.

Depending on where you live, you may have rights relating to your personal information. These rights may include the ability to request access, correction, deletion, portability, restriction, objection or withdrawal of consent where processing is based on consent.

You may also have the right to appeal a decision we make about a privacy request or to lodge a complaint with a supervisory authority. We may need to verify your identity before responding to certain requests.

Affynity is not intended for children under the age required by applicable law to use the service without parental authorization. We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us without proper authorization, contact us so we can review the report and take appropriate action.

Because our providers and operations may span multiple jurisdictions, personal information may be transferred to and processed in countries other than the one in which you live. Those countries may have data protection laws that differ from those in your jurisdiction.

Where required by law, we take steps intended to support lawful cross-border transfers, including the use of contractual safeguards or other recognized transfer mechanisms.

We use administrative, technical and organizational measures designed to protect personal information and reduce the risk of unauthorized access, loss, misuse, alteration or disclosure.

Even so, no system or transmission method is completely secure and we cannot guarantee absolute security. Users should also take care to protect their accounts, devices and any sensitive information they choose to share.

We may update this Privacy Policy from time to time to reflect changes in the service, legal requirements or our data practices. If we make material changes, we may provide additional notice through the website, the app or other appropriate channels.

The updated version will become effective when it is posted, unless a different effective date is stated.

If you have questions about this Privacy Policy or want to submit a privacy-related request, contact us using the details below.